Refund and Returns Policy

Returns & Exchanges

At Coyote Company Leather, every product is handcrafted and carefully inspected before it leaves our shop. We want you to be completely satisfied with your purchase.

Returns

If for any reason you're not satisfied with your purchase, please contact us within 30 days of delivery to discuss a return.

To be eligible for a refund, returned items must be:

  • Unused and in original condition

  • Free from scratches, scuffs, wear, dirt, or other signs of use

  • Returned with all original packaging, if applicable

Because leather naturally shows marks from use, items that have been worn, carried, or used in the field cannot be accepted for return.

Exchanges

If you ordered the wrong size belt, lead, or another item that doesn't fit your needs, we're happy to work with you on an exchange whenever possible.

Please contact us before returning your item so we can help determine the best solution.

Customers are responsible for return shipping unless the item arrived damaged or we made an error in filling the order.

Custom & Personalized Items

Custom-made, personalized, or special-order items cannot be returned unless they arrive damaged or there is a manufacturing defect.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 5 days of delivery. We'll make it right as quickly as possible.

Questions?

We're a small family business, and we believe in treating our customers fairly. If you have a question about your order, simply contact us. We'll do everything we can to find a reasonable solution.

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